CDs or DVDs may not play audio or video properly. ![]() It is important to remember that the issues described below can also be caused by more than a bad disc drive. Below are a few of the possible issues you may encounter. For more information, see: How to fix a CD-ROM, DVD, or disc drive not working in Windows.Ī bad disc drive can cause an assortment of different issues on your computer. ![]() If you're running Microsoft Windows, troubleshoot the drive. Many CD and DVD drive errors in Windows are caused by drivers or other background programs.
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